~ Guest Information ~

~ Air Conditioning
Every suite has individually controlled air conditioning for your comfort. Controls are located in the kitchen area.

~ Airport & Transfers
Cairns International Airport is located only minutes from the hotel. Shuttle, taxi or limousine services are available.

~ Area Map
Maps of Cairns and the Far North Queensland Region are located at the front desk of the hotel.

~ Baby Facilities
Cots are available for hire. If you require the services of a babysitter, we are pleased to assist.

~ Baggage
We are able to provide storage and collection facilities for your baggage.

~ Banks
All major banks are located close by.

~ Barbecue
A BBQ is located on the 1st floor by the pool.

~ Beauty Salon
A beauty salon is located on the ground floor. Beauty treatments and massages are available.

~ Breakfast
By arrangement with nearby cafés.

~ Bus Routes
Should you wish to use this service, bus routes and timetables are provided at reception.

~ Business Services
Data-line for internet access is available. Fax and photocopy facilities available from Reception.

~ Car Rentals

Please contact us for our preferred car rental firms.

~ Check Out Time
In order that we may prepare the suite for the next guest, check out time is 11.00am. If you wish to extend beyond this time, please let us know so that we can make suitable arrangements.

~ Credit Cards
The following credit cards are accepted: American Express, Diners Club, JTB, Mastercard, Visa and Bankcard.

~ Dry Cleaning
The dry cleaning service is available through housekeeping.

~ ETA Tourist Visas
Apply online for your Australian ETA visa from the Australian Visa Bureau http://www.visabureau.com/australia/travel-visa.aspx

~ Hair Dryer
For your convenience, an electric hair dryer can be found in your bathroom.

~ Housekeeping
Housekeeping is happy to assist with any additional toiletries. A washing machine, clothes dryer, iron and ironing board are provided for your personal convenience in each suite.

~ Mail
Incoming mail will be held at reception for your collection. Please leave out going mail at reception for prompt mailing. Stamps are available.

~ Medical Services
24 hour medical services and several pharmacies are located only a short stroll away.

~ Mini Bar
Select your favourite beverage or snack from your personal mini bar. These will be replenished daily.

~ Parking Facilities
Free security parking for one vehicle per suite is available in the ground floor car park. Your remote control is available from reception to operate the car park door.

~ Pay Television
Complimentary pay television.

~ Pool
The pool is conveniently located on the first floor. It is a salt water Mediterranean pool and is heated for your comfort when necessary.

~ Power
All power in your suite is activated by inserting your key tag into the receptacle.

~ Reception
The reception is open from 7.00am to 8.00pm

~ Restaurants
A wide variety of first class restaurants are located nearby.

~ Security
Please lock your door when in or out of the room. When ready for bed please ensure the windows are locked. Please contact reception for lost property. For your safety and convenience, your suite key will also allow access to the main reception door. Keep your key with you until checkout.

~ Tour Information / Bookings
The tour brochure board in reception is full of exciting tours and activities. Reception is pleased to book tours and is happy to advise on shopping and general sight seeing.

~ Water
We would like to assure all our overseas visitors that our water is pure, clean and safe to drink.

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