Reception Il Palazzo Living Area Pool Area Bedroom Cairns Lagoon Cairns
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Guest Information

Air Conditioning

Every suite has individually controlled air conditioning for your comfort. Controls are located in the kitchen area.

Airport & Transfers

Cairns International Airport is located only minutes from the hotel. Shuttle, taxi or limousine services are available.

Area Map

Maps of Cairns and the Far North Queensland Region are located at the front desk of the hotel.

Baby Facilities

Cots are available for hire. If you require the services of a babysitter, we are pleased to assist.


We are able to provide storage and collection facilities for your baggage.


All major banks are located close by.


A BBQ is located on the 1st floor by the pool.

Beauty Salon

A beauty salon is located on the ground floor. Beauty treatments and massages are available.


By arrangement with nearby cafés.

Bus Routes

Should you wish to use this service enquire at reception.

Business Services

Wifi Internet access is available. Fax and photocopy facilities available from Reception.

Check Out Time

In order that we may prepare the suite for the next guest, check out time is 11.00am. If you wish to extend beyond this time, please let us know so that we can make suitable arrangements.

Credit Cards

The following credit cards are accepted: American Express, Diners Club, JTB, Mastercard, Visa and Bankcard.

Dry Cleaning

The dry cleaning service is available through reception.

ETA Tourist Visas

Apply online for your Australian ETA visa from the Australian Visa Bureau

Hair Dryer

For your convenience, an electric hair dryer can be found in your bathroom.


Housekeeping is happy to assist with any additional toiletries. A washing machine, clothes dryer, iron and ironing board are provided for your personal convenience in each suite.


Incoming mail will be held at reception for your collection. Please leave out going mail at reception for prompt mailing. Stamps are available.

Medical Services

24 hour medical services and several pharmacies are located only a short stroll away.

Mini Bar

Select your favourite beverage or snack from your personal mini bar. These will be replenished daily.

Parking Facilities

Free security parking for one vehicle per suite is available in the ground floor car park. Your remote control is available from reception to operate the car park door.

Pay Television

Complimentary pay television.


The pool is conveniently located on the first floor. It is a salt water Mediterranean pool and is heated for your comfort when necessary.


All power in your suite is activated by inserting your key tag into the key tag slot. 


The reception is open from  7.00am to 7.00pm Monday to Friday and 8.00am to 6.00pm Saturday, Sunday and public holidays.  There is a 24 hour telephone, check in and check out facility.


A wide variety of first class restaurants are located nearby.


Please lock your door when in or out of the room. When ready for bed please ensure the doors are locked. Please contact reception for lost property. For your safety and convenience, your suite key will also allow access to the main reception door. Keep your key with you until checkout.

Tour Information / Bookings

The tour brochure board in reception is full of exciting tours and activities. Reception is pleased to book tours and is happy to advise on shopping and general sight seeing.


We would like to assure all our overseas visitors that our water is pure, clean and safe to drink.

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Neoclassism Apollo David Aphrodite

A style of art and architecture dominant in Europe from the late 18th to mid 19th centuries. Partly inspired by the excavation of Pompeii and Hercullaneum.

Situated in the upstairs lounge is a bust of Apollo, the son of Zeus and Leto. Renowned for his beauty, he is the god of music, poetry, youth, prophecy, agriculture and pastoral life in Greek mythology. He was also a leader of the muses.

Michelangelo's 'David' Started in 1501 the superb statue of the young David ushered in the Cinquecento and the period known as the High Renaissance.

Aphrodite, the Greek goddess of desire/love. Her magic girdle made everyone fall in love with her and she bore many children to different gods whilst being unfaithful to her husband Hephastus (god of fire).



Il Palazzo

Caesar Janus Il Palazzo  

Presiding over guests in the first floor lobby is Gaius Julius Caesar Octavian, who took the title Augustus "the revered'. He was Rome's first and perhaps greatest emperor and was Julius Caesar's adopted son. Having eliminated the leaders of the old republic, he ruled from 27BC - 14AD.

Janus, the Roman god of thresholds and beginnings - the day, month, year and other major activities - even the month of January is named after him. Janus is represented as two-faced, having the ability to look both forward and back.

So named in homage of the magnificent Renaissance palaces found in Rome - over 50 of which still survive in an area only a mile in diameter.